Shipping & Returns
We ship worldwide! The sky has no limit.
For the United States, shipments are sent via USPS. We offer 3 options:
- USPS Standard Post
- USPS Priority Mail
- USPS Priority Mail Express
Orders received by 12PM between Monday and Friday will be processed the same day. Orders received after 12PM will be processed the following business day. Orders received on the weekend are processed by end of day on Monday.
For international shipments, we offer 2 options depending on the total order weight (without tracking):
- Up to 2 lbs: $15
- Over 2 lbs: $25
Please note that these options do not include tracking. Once we deliver the merchandise to the carrier, you will assume the risk of loss and title for the merchandise and we cannot provide refunds if your items are lost. We are not responsible for any custom/tax fees associated with your purchase.
If you prefer a shipment with tracking, please contact us at email@example.com and we'll be able to provide a quote.
For further assistance, please email us at firstname.lastname@example.org or call us at 213.785.2119.
Easy Returns & Exchanges
We want you to be happy.
If you are dissatisfied with a purchase from Tinyfrenchy, you may return it for a full refund or exchange within 15 days of receipt of purchase. All returns must be unused, unwashed, in the original packaging, from a smoke-free environment, and have all applicable tags still attached.
Please contact us with your Order ID# for further details: email@example.com
Tinyfrenchy processes refunds within one week after receiving the returned item. Refunds will be applied to the original credit/debit card. Please note that a credit issued to your credit card may take additional time to be acknowledged by your credit card institution. Also note that you are responsible for the return shipping costs.
If you need to exchange an item that you received as a gift, please contact us at firstname.lastname@example.org and we should be able to help you identify the order and proceed with the return.
If you have any questions regarding our return policy please contact us at email@example.com. Please allow 48 hours for a response.